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Harlequin Restaurants reduces travel burden with Netintelligence

26/03/07

Netintelligence has secured a contract with Harlequin Restaurants for its Ni Enterprise Manager.

Harlequin Restaurants, based in Glasgow, is Europe’s largest Indian restaurant group and employs more than 350 people across Scotland. Harlequin’s brands include: Ashoka, Spice of Life, Mister Singh’s and Masala Jak’s.

The company’s IT support is outsourced to Hertfordshire-based Axial Consultants, so with 17 successful restaurants in Glasgow, Dundee, Livingstone and Coatbridge there were obvious challenges to be overcome.

Dr.Bindi Bhumbra, Harlequin’s IT director, needed to conduct an audit of the company’s computer network before the rollout of a firm-wide IT upgrade. Various problems had been reported in many of the PCs, but from his base in Hertfordshire he faced travelling to every office in the organisation to run checks on each machine.

After hearing about Netintelligence, Bindi was able to use its Ni Enterprise Manager product to overcome the geographical and technological obstacles in the way of a speedy, company-wide IT audit.

Bindi says: “We didn’t have the IT infrastructure before which gave us the capability to quickly gather an idea of which computers needed a particular solution, but we installed the Ni software in November of 2006 and now it’s literally a case of clicking a few buttons.



For full details of how Ni Enterprise Manager has helped Harlequin download the full case study here:

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